November 25, 2004

{Interlude 3}

For reasons I'll describe when I have a bit more time, all commenting is disabled until further notice. I've removed the links from the front page, and will sort the rest when I get a chance. In the meantime, apologies for the many broken links around the place.

I'll have a lot more to say later on.

[Later on.]

I received this email from Lunarpages, my web host, late on Wednesday night, as I was halfway through writing "Thalia":

Dear Mr.Matthew Caldwell,

Your account is utilizing excessive resources, causing a significant degradation of services on the server. This is a shared environment and we can not allow one user to utilize the majority of the resources on a server as it affects all users adversely. Because of this, you have been temporarily moved to the Quantz server. A detail of the problem is shown below:

walkyt2	walkytalky.net	1.80	0.18	0.1
Top Process	%CPU 50.0	/usr/bin/perl -w mt-comments.cgi
Top Process	%CPU 41.0	/usr/bin/perl -w mt-comments.cgi

Please note that mt-comments is a Disallowed script.

We moved you to Quantz first to solve the issue of the degraded service on Taurus and second as a courtesy in order to prevent any downtime on your site to allow you time to rectify the situation. Currently, your site is not suitable for a shared hosting environment.

Quantz is not a production server and is not guaranteed to run in the same manner as your old server nor will it support all functions you may have. This is a transitional server only and is not intended to be a permanent placement. Please make a decision on how you would like to proceed within seven (7) days. After seven (7) days, your account will be suspended if no other arrangements are made.

You have the following options:

1.You may upgrade your package to the Enterprise Plan. The Enterprise Plan is a larger package designed for current customers who have outgrown our published shared hosting packages. For more information on the features and pricing, please see http://helpdesk.lunarpages.com/faq.php?do=article&articleid=202

2.You may take steps to correct the problem. This must be done before the seven (7) days are up. You will need to let the technician know the steps you took to correct the issue and get approval before being returned to a production server.

3.You may look for a dedicated server or other hosting solution. Please remember that propagation takes up to seventy two (72) hours so if you decide on changing hosts you should allow enough time for propagation.

Thank you for your cooperation in this matter. We value you as a customer and want to work with you toward a solution that is mutually beneficial. Please let us know as quickly as possible how you would like to proceed.

Please Let us know, If you have any issues! We are at your service and Our mission is to serve you better!

I wasn't a happy bunny, and to some extent still am not. Given the number of MT sites around, and the integral nature of comments to many of them, I was pretty shocked that Lunarpages, who have provided an excellent service up to now, could object to them.

I do have a certain amount of sympathy. The fault, as so often, lies with our friends in the spam industry. Walky Talky, though not nearly as targetted as some others I know, receives a large number of spam comments every day, and each one consumes far more resources on the receiving end than it does for the hateful, venal, soulless motherfuckers who send it. Worse, MT-Blacklist, the first line of defence for many bloggers, performs some-thousand regular expression matches against every incoming comment, which is a significant effort. Paradoxically, spam comments are actually less of a burden than genuine ones in this respect, since they usually match somewhere down the list, thereby stopping the process early; legit comments must go through every single test. It all adds up.

But what are we supposed to do? This is a communications medium. If we give up trying to use it because the scum of the earth are constantly trying to wrest it to their avaricious purposes, then we are the losers. Not in the sense of losing the fight, though it would certainly be that, but in the sense of losing something of value that we ought to be holding onto.

So: I have disabled the comments script as a stopgap measure, but am now looking for a new host (recommendations gladly received). My requirements are quite particular: no objection to MT comments; no objection to any of the content of WalkyTalky, including the couple of nude pics in the photo gallery (you'd be surprised how many hosting companies seem to be run in Utah by Mormons); reasonably high disk space and bandwidth; and (this is the real issue) support for Java servlets and JSP.

The current front-runner is CWI Hosting, although it looks like the "adult" content may mean I'd have to go for the Power Plan, which is kind of steep. On the other hand, it does allow three different domains to share the plan, so it might make sense: I could merge in Ilan's site, and still have room for one more. If you have any experience of CWI, please let me know what they're like.

Dealing with all of this took a lot of time, and caused a lot of aggravation, yesterday, and is one of the reasons Incognito is really nudging its deadline. I still expect to make it, though. As I write this there are just four chapters to go (one of which I have been looking forward to writing for years).

Work has been a bit of a mare this week, and now looks to be set on a path of escalating hysteria until the end of January. Some of this is good -- I prefer to be busy than at a loose end -- but there are limits. I expect to be checking into an insane asylum come February. Do you think I can get a nice room if I book now?

Some light relief was provided last night by The Incredibles, which I enjoyed enormously. It has been described as "Watchmen Lite", which isn't totally off the mark (though I'd say it's more "Miracleman Lite" myself), but it's a stunning piece of animation and definitely the best action adventure movie of the year so far. Go see.

And I'm getting a cold. Ian is four or five days ahead of me in this, which is a bit daunting: on the evidence of his state today, I'm probably going to be in a really bad way at the beginning of next week.

I fucking hate the winter.

I think I saw you in an ice-cream parlour
Drinking milkshakes cold and long
Smiling and waving and looking so fine
Don't think you knew you were in this song


Posted by matt at November 25, 2004 01:27 PM

Comments
Comments for this post are now closed, but feel free to email me if you have something interesting to say.